Streamlining Email Confirmations and PDF Dispatch in Abstractlogic

To streamline workflows for administrators managing abstracts, a dedicated feature has been introduced in Abstractlogic (Abstract Display) that allows confirmation emails and abstract PDF files to be resent directly from the participant's summary screen. Previously, resending a submission confirmation required administrators to use workarounds or switch to the Participantlogic module, which risked errors or inaccurate abstract details for clients relying solely on Abstractlogic.

Key Enhancements

• Instant "Resend Confirmation" Access:  Administrators can now resend email confirmations and attached PDFs directly from the Abstract Display using the newly integrated "Re-send email confirmation & PDF" button. This eliminates the need to switch modules or manually re-generate and attach files.
  
   
• Seamless Abstractlogic Integration: 
  The resend feature operates entirely within Abstractlogic's native settings (AbstractParameters / "Acknowledgement e-mail" tab). It automatically pulls the correct sender details, admin email address, subject line, CC list, and custom body text—ensuring full independence from Participantlogic.

In addition, the button includes built-in protection against multiple clicks (it is disabled while the email is being sent) and real-time response alerts, ensuring reliable delivery tracking and audit logging in the database.

Please refer to the following Knowledge Share article for further details: Zendesk article