Track All Project Email Activity with the New Email Log

We are delighted to announce that we have expanded our email tracking capabilities to provide complete, real-time visibility into all email activity across your project.

All metrics are now organised within an intuitive dashboard designed to help you measure the reach of your messages and monitor deliverability instantly. (Dashboard image)

Key Features Available Now

• KPI Dashboard: View key performance indicators at a glance, including Total Sent, Opened (with open rate %), Clicked (CTR), Hard Bounced, Soft Bounced, and Rejected (explicitly rejected by SMTP).
• Detailed Log: Audit individual sending history with exact timestamps, email template used, delivery status, send source, and recipient details.
• Advanced Filters: Quickly filter by date ranges, specific email templates, or search by recipient name or email address.

How to Access the New Email Log

1. Log in to Participantlogic.
2. On the left sidebar menu, go to Reports > System Reports > Email Log. (Image)
    

If you need more details on how to interpret these metrics, please refer to the corresponding article in our Help Center at Zendesk.