How to Synchronise Your Event Programme/Event Website From Abstractlogic

This guide provides step-by-step instructions for connecting and synchronising your Event Programme/Event Website (sessions, speakers, authors, participants, and abstracts) from Abstractlogic.

How to Configure the Event Programme in Abstractlogic

To trigger and monitor the synchronisation directly from the Abstractlogic dashboard, the system must be linked to the website.

Step 1: Access the Synclogic tab in the Event Programme menu

1. Log in to your Abstractlogic system.

2. In the top navigation, go to: Process Menu > Programme > Event Programme.

   

Step 2: Create installation

Within the Create Installation tab of the Event Programme section, the website containing the system's programme will be generated.

1. Synclogic API Key: An API key must be configured to create the Event Programme. This key can be generated by the administrator from the top menu () and clicking on the API icon.

2.   Once the API key has been inserted, the Event Programme instance will be created, and the initial data synchronisation will occur automatically.

How to Run the Synchronisation

Upon completion of the installation as shown in the previous steps, the Site URL and Remote Sync Secret fields are generated automatically. Next, the user should navigate to the Data Synchronisation section and follow these steps:

1. Under the Data Synchronisation section, click Start Synchronisation.

2. The button will change to "Synchronising..." and the progress area will appear.

3. Monitor the Progress: The system will display the current step (e.g. Step 3 / 7), the progress bar, and status messages (e.g. Processing programme sessions and presentations...).

4. Once complete, a green Synchronisation Complete banner will display a summary grid showing the total count of items updated on your website:
   • Sessions
   • Speakers
   • Authors
   • Participants
   • Abstracts

   • Updated

     

How to Access the Event Programme after Synchronisation

To open the Event Programme link after setup and synchronisation are complete, please follow the steps below:

• Go to the URL Link icon 

• The user should scroll down to locate the Event Programme link. This link can be utilised in various ways, such as embedding it on a webpage or adding it to a button.

How to Change the API Key on the Event website

To change the API Key for another one directly on the Event Website, follow the process below:

Step 1: Access the Synclogic Menu

1. Log in to your WordPress Dashboard.
2. In the left-hand sidebar, locate and click on Synclogic (look for the circular arrows icon ).

Step 2: Enter Your Credentials

In the Configuration Settings card, complete the following fields:

• API Key: Paste the new API key that authorises the website to access your event data. This key can be generated by the administrator from the top menu () and clicking on the API icon.
• Remote Sync Secret: It must be verified that this field matches the phrase used in Abstraclogic, as it functions as a shared password to securely connect with the Event Website.
  • Tip: Click the Eye icon inside the field to show or hide the secret.
  • Tip: Click the Copy button (clipboard icon) next to the input to copy the secret directly to your clipboard.

• Click Save Settings.

  

5. Troubleshooting Common Issues

A. The Synchronisation is Stuck or Blocked

• Why it happens: The system locks the synchronisation process to prevent conflicts if multiple users try to sync at the same time. If a previous sync was closed or interrupted, this lock may remain active.

• How to fix it:
  1. A warning banner will appear in Shocklogic saying: "A synchronisation is currently in progress or was interrupted".
  2. Click the orange Force Reset & Unlock button.
  3. Confirm the prompt. This clears the block, and you can now click Start Synchronisation again.

B. "Authentication failed — the Remote Sync Secret is incorrect"

• How to fix it: The secrets do not match. Go back to your WordPress Synclogic settings, copy the Remote Sync Secret again using the copy button, paste it into the Remote Sync Secret field in Shocklogic, click Save, and retry the sync.

C. "Could not reach site" or "Site not found"

• How to fix it: Double-check the Site URL configured in Shocklogic. Ensure it matches your website address exactly, starts withhttps://, and does not have a trailing slash (/). Ensure your website is live and loading normally.