ALL - PL Membership Check Improvement - Check Balance Paid or Unpaid Associated with Email Before Allowing Customer to Register in PL

We are pleased to announce a new enhancement to our platform that strengthens the integrity of event registrations through improved membership validation.

With this update, the system now performs an automated check during the registration process to verify whether a participant holds an active and fully paid membership within MemberLogic. This validation is carried out using the participant’s email address, ensuring a seamless and accurate identification process.

If the individual is confirmed as a fully paid member, they can proceed with event registration without interruption. However, if the membership status does not meet the required criteria, the system will restrict access to registration, thereby maintaining compliance with membership policies.

We have the freedom to configure the warning message that you would like to display in case of negative balance. This is found under Participant Registration > Go to Tab “Error Message Caption” > Text for emails with negative balance in ML.

This improvement delivers several key benefits:

1. Ensures only eligible, fully paid members can register for events
2. Reduces the need for manual verification and administrative oversight
3. Enhances overall data accuracy and system reliability

This update reflects our ongoing commitment to improving user experience while maintaining robust operational standards.

Configuration Steps:

1. Login to PL in your project
2. Go to Menu Participant Registrations under Parameters
3. Scroll down on the right hand side and look for caption "Do not allow registration for emails with negative balance in ML"
4. Turn the Toggle to ON and click Save(alt+s)

See screenshot here.

For any questions or further information, please contact the support team.