How to Update a Participant’s Payment Balance?

Please find below a step-by-step guide on how to update a bank transfer payment. This process can be used to record a recent bank transfer or to settle a balance by applying a payment for the outstanding amount:

1. Select the delegate that has compleated the payment by clicking on his personal ID number. 

2. Select 'Payments' from the left side menu and click on the pencil icon to edit the payment -

3. Select 'Bank transfer received' as a payment method from the drop-down list and click on 'Pay'  -

4. Complete the required fields and click on next. The payment will be updated and the outstanding balance will be changed accordingly (you can always double-check by re-selecting the 'Payments' section) 

Note: If the participant’s balance shows a negative amount (e.g., -£90), adding a bank transfer payment for that amount will clear the outstanding balance.