As you're aware, our system offers numerous payment gateway integrations, with Stripe being among the most popular choices for our clients. In response to this demand, we're thrilled to introduce our new module for refunding payments made via Stripe directly from the Participant Summary.
To utilise this feature, two requirements must be met: Stripe must be used as the payment gateway in your forms, and a payment code must be designated for refunds.
You can access this option in the Payments section within the Summary Display of each participant. Once initiated, this action will refund the payment to the participant, record the transaction in the system, generate a credit note in the orders section, and remove the associated activities from the refunded order.
It's essential to exercise caution when using this feature, as refunded actions cannot be undone. Please be mindful of this new functionality in our system. If you require any assistance or have questions, don't hesitate to reach out to our support team.
Comments
0 comments
Please sign in to leave a comment.