We have another update for our batch-email-sending capability in Memberlogic.
As communicated in our December Newsletter, in late November we added the ability to batch-send thousands of emails to members in Memberlogic. Following on from this, you can now see who the emails were sent to and whether the recipients opened the email. There are two ways to do this:
- Access an individual ‘Member Summary Page’ and find the section ‘Member Administrator Emails’.
- Via the ‘Reports’ menu, select ‘7.01 Excel Export’. Then, from the ‘Report’ drop-down list, select ‘03 Members Emails’. Finally, choose the range of dates you wish to view, e.g. Last 6 months, Current Month, Custom Dates, etc.
A complete video demonstration of these processes is available here.
Finally, information about undelivered emails is available in the Excel Report under the columns “Soft Bounce”, “Hard Bounce”, and “Bounce Code”. Please refer to this article for explanations of these terms and definitions of specific bounce codes.