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Is the acknowledgement email sent only to new members or to members who pay their balance as well?

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You can set the acknowledgement email to be send only to new members or members who pay their balances as well.

Please go to 1.07 Member Area Settings -> Finance Area Tab -> Send confirmation on successful payment and configure as per your need. If you set as "NO", it will be only sent to new members.

Please see this screenshot: https://www.screencast.com/t/3XjrKbYKkU7

If you have any further questions please do not hesitate to submit a new request.

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